our philosophy
What we believe to be important in providing the best possible service for our patients
At Bangalow Medical Centre we provide patient centred consultations. Our priority is to provide a listening ear, to respect patient individuality and treat them as equals. We explore patients ideas and concerns integrating them with the doctors own experience in an attempt to find common ground. We respect patients beliefs in alternate medical models. We have experience in drug and non-drug treatments. We are mindful that an evidence - based, scientific approach, is fundamental to good medical care. We attempt to tie this in with each persons individual needs.
Our doctors have a spread of personalities, providing differences in approach to problems. This allows patients to select which doctor they feel most comfortable with. Our doctors are willing to advocate and negotiate for their patients, aware that illness can be a disempowering situation to be in.
Our consultations are always confidential. We maintain the highest standard of medical records, we are fully computerised and are working towards a paperless office. Our records are only available within the surgery, but enable other doctors in the surgery to manage care in the absence of a doctor of choice.
